A maintenance engineer can fix a task in the field using his tablet and the software m.doc operations

Automation & Digitalization

m.doc Operations

Digital Documentation Solution for Enhanced Efficiency and Safety at Steel Plants

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Digitalization

Automation

Streamlining Digital Documentation in Steel Plants for Operations

m.doc operations is a cutting-edge digital documentation solution designed to tackle the critical challenges faced by maintenance engineers, operators, and service technicians in the steel industry. In a sector where minimizing downtime, ensuring plant safety, and optimizing maintenance processes are paramount, m.doc operations provide a robust solution. This innovative tool accelerates access to necessary documentation, enhances document identification accuracy, and enables a "single-source-of-truth" strategy for documentation.

m.doc operations provide fast mobile access to documentation from the field, ensuring that maintenance engineers, operators, and service technicians can quickly find and utilize the information they need. The Virtual Control Box feature enables remote aggregate control, allowing for more flexible and efficient operations. Augmented Documents with live indications provide real-time data directly within the documents, further enhancing the accuracy and timeliness of information.

Designed as a platform-independent, stand-alone web application, m.doc operations can be connected to any platform supporting hyperlinks, like automation system HMIs or digital assistants (e.g., the Asset Life Expert (ALEX), making it a versatile and indispensable tool for modern steel plants. Utilizing on-premises hosting, m.doc operations manage to combine the flexibility of web-based software with the high-security standards in today's industrial plants.

For customers looking for an integrated digital documentation solution for maintenance teams and spare parts, visit m.doc maintenance and m.space.

Benefits of m.doc operations

  • Minimized downtime: quick access to accurate documentation reduces the time spent on maintenance and service tasks.
  • Enhanced plant safety: up-to-date and accurate documentation ensures compliance with safety standards, reducing the risk of errors.
  • Optimized maintenance processes: streamlined access and enhanced document identification accuracy lead to more efficient maintenance operations.
  • Fast mobile access: secure and straightforward access to documentation from any location within the plant
  • Remote aggregate control: the virtual control box allows efficient remote plant operations management.
  • Live indications in documents: augmented documents provide real-time data, improving decision-making and operational efficiency.
Two engineers in a pulpit exchanging a tablet

Example use case of m.doc Operations (Step 1 of 7): The cooling equipment has to be checked using an m.doc Operations tablet.

Maintenance engineers in the field inspecting a fan

Example use case of m.doc Operations (Step 2 of 7): The maintenance engineer has identified the cooling fan in the field.

Sceenshot of how to scan a QR code with the software tool m.doc operations

Example use case of m.doc Operations (Step 3 of 7): All equipment in the plant is marked with QR-Codes and descriptions. The correct component is identified by comparing the equipment number with the maintenance order.

Screenshot of how to request local control via the tool m.doc operations

Example use case of m.doc Operations (Step 4 of 7): In this so called "Virtual Control Box"—an add-on to m.doc Operations—local control rights are requested from the operator.

Operator in a pulpit working on a computer

Example use case of m.doc Operations (Step 5 of 7): In the control room, a message is delivered requesting local control for the fan, e.g. "8233_FCA1."

Screenshot of how to approve local control in the process optimization system (Level 2) by the operator in the pulpit

Example use case of m.doc Operations (Step 6 of 7): With temperatures low enough and the component identified, permission is granted to control the fan locally.

Maintenance engineer in the field uses tablet and software m.doc operation to release local control after he has finished maintenance

Example use case of m.doc Operations (Step 7 of 7): Now that the operator has granted local control rights, the fan may be stopped the fan, its maintenance manual (documentation) opened with one click, and all the necessary information found using the built in search function. After all checks are complete, the fan may resume operations.

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