Automation Service Contracts for Steel Producers

Automation service contracts from Primetals Technologies offer direct access to key experts and flexible service modules, empowering steel producers to minimize downtime and maximize plant availability throughout the entire lifecycle of a steel plant. These contracts are specifically designed to address the complexities of automation systems, ensuring that both software and hardware remain compatible, reliable, and fully operational. By proactively managing the faster end-of-service-life (EOSL) of components and adapting to evolving customer demands, automation service contracts enable seamless operations and efficient system management. These tailored solutions provide steel producers with the expert support and adaptable service options needed to overcome critical challenges, maintain a competitive edge, and ensure continuous updates and upgrades throughout the plant's lifecycle.

Automation service contracts are essential for steel producers aiming to optimize plant performance and achieve operational excellence. In the steel industry, minimizing downtime and improving plant availability are critical challenges. Automation systems, particularly software, require regular updates due to the shorter end-of-service life (EOSL) of hardware and system software. These updates often introduce challenges, including limited support, increasing IT security requirements, and the need for compatibility among hardware, system software, and application software, all of which demand significant effort and resources.

Evolving end-customer demands necessitate constant adaptation of automation systems. Over time, implementing updates, upgrades, or extensions for outdated systems may become unfeasible, and keeping software up to date can be both time-consuming and costly. By signing a service contract with Primetals Technologies, steel producers can overcome these challenges. With access to continuous upgrades and updates, producers benefit from a reliable service partner throughout the entire lifecycle of their steel plant.

Service Contracts for Downstream Plants

For steel and aluminum rolling mills, Primetals Technologies offers specialized service contracts designed to ensure optimal performance and longevity. These contracts provide comprehensive support tailored to the specific needs of rolling mills, addressing challenges such as downtime and improving operational efficiency. Learn more about our EA Rolling Mills Service Contracts

Service Contracts for Upstream Plants

Service contracts from Primetals Technologies for upstream production units focus on enhancing plant availability and efficiency through tailored software solutions. These contracts address critical challenges such as downtime, resource constraints, and compatibility issues, ensuring that automation software remains up-to-date and fully operational. Discover more about our EA ISC Service Contracts

Benefits of Service Contracts

• Enhanced plant availability: ensure smooth operations with expert resources and rapid response capabilities
• Cost efficiency: manage long-term costs with subscription models and proactive management
• Proactive software management: keep systems state-of-the-art with regular updates and upgrades
• Streamlined operations: avoid manual troubleshooting and lengthy update processes
• Robust security measures: protect production processes with comprehensive security protocols
• Performance optimization: regular health checks and optimization services improve output quality
• Dedicated expert resources: access seasoned engineers and technicians for quick issue resolution